CUSTOMER CARE
Policies & FAQs
Clear guidance for delivery, bank payments, exchanges, and shopping with us.Bank & Mobile Payment Details
We accept payments via Faysal Bank and JazzCash for orders across Pakistan. 🏦 Bank Account Details: • Bank Name: Faysal Bank • Account Title: MUHAMMAD FAISAL IQBAL • Account Number: 3210525000007613 • IBAN: PK09FAYS3210525000007613 • Branch: IBB MAILSI 📱 JazzCash Account: • Account Title: Faisal Iqbal • Number: 03007732791 After transferring, kindly send your receipt screenshot to our WhatsApp at +92 325 7714940 for verification.
Shipping & Delivery Policy
We deliver to all cities and towns across Pakistan. Delivery is completely free on orders over PKR 5,000. Standard delivery charges of PKR 250 apply to smaller orders. Shipments are typically delivered within 3-5 business days.
Return & Exchange Policy
We provide an easy 7-day exchange window for unstitched suits in their original packing and condition. Please contact us via WhatsApp (+92 325 7714940) or email Faisalbrandedcollection@gmail.com to initiate an exchange.
Store Location & Visit
Our physical outlet is located at: Main Gali primary school mahola daramPura Mailsi vehari, Pakistan. Feel free to visit us in person or order online.
Frequently Asked Questions (FAQs)
Q: Are your fabrics original? A: Yes! 100% original branded suits from leading Pakistani designers and mills. Q: Can I pay Cash on Delivery? A: Yes, Cash on Delivery (COD), Bank Transfer (Faysal Bank), and JazzCash are all accepted.